consequential act-2008-073 Residential Tenancies and Rooming Accommodation Act 2008 2035-09-01T00:00:00+10:00 2025-09-26T00:00:00+10:00 sl-2025-0089 allinforce Department of Housing and Public Works 89 reprint 2025-09-26 website stagerepeal act-1992-022 1 2035-09-01T00:00:00+10:00 reg Residential Tenancies and Rooming Accommodation Regulation 2025 2025 2025 Residential Tenancies and Rooming Accommodation Regulation 2025 Part 1 Preliminary 1 Short title This regulation may be cited as the Residential Tenancies and Rooming Accommodation Regulation 2025. 2 Commencement This regulation commences on 1 September 2025. 3 Dictionary The dictionary in schedule 8 defines particular words used in this regulation. Part 2 Applications for residential tenancies and rooming accommodation Division 1 Applications for residential tenancies 4 Information for required application form—Act, s 57B (1) For section 57B(4)(g) of the Act, the following information is prescribed—

(a) the prospective tenant’s date of birth;

(b) the number of occupants intended to reside in the premises;

(d) the number and type of any pets intended to be kept at the premises if approved by the lessor;

(e) the number of each of the following types of vehicles the prospective tenant intends to park on the premises—

(i) boats;

(ii) caravans;

(iii) cars;

(iv) heavy vehicles;

(v) trailers;

(vi) any other motor vehicles;

(f) if the premises are a moveable dwelling in, or intended to be situated in, a moveable dwelling park—the number of each of the types of vehicles mentioned in paragraph (e)(i) to (vi) that the prospective tenant intends to park in the moveable dwelling park;

(g) if the prospective tenant can not provide details about their current employment or income—details about the prospective tenant’s financial ability to pay rent, other than statements of credit accounts or bank accounts belonging to the prospective tenant detailing transactions.

(2) In this section— heavy vehicle means a heavy vehicle under the Heavy Vehicle National Law (Queensland). 5 Restricted way for submitting application—Act, s 57B For section 57B(7) of the Act, definition restricted way, paragraph (b), a way that requires the prospective tenant to pay an amount in relation to submitting the application is prescribed to be a restricted way. Examples of ways that require a prospective tenant to pay an amount in relation to submitting an application—

1 The prospective tenant is required to pay for a background check to be conducted to submit the application.

2 The prospective tenant is required to pay a fee to submit the application to a real estate agent using a particular online platform.

Division 2 Applications for rooming accommodation 6 Information for required application form—Act, s 76C (1) For section 76C(3)(g) of the Act, the following information is prescribed—

(a) the prospective resident’s date of birth;

(b) the number of occupants intended to reside in the room;

(d) the number and type of any pets intended to be kept at the rental premises if approved by the provider;

(e) the number of each of the following types of vehicles the prospective resident intends to park on the rental premises—

(i) boats;

(ii) caravans;

(iii) cars;

(iv) heavy vehicles;

(v) trailers;

(vi) any other motor vehicles;

(f) if the prospective resident can not provide details about their current employment or income—details about the prospective resident’s financial ability to pay rent, other than statements of credit accounts or bank accounts belonging to the prospective resident detailing transactions.

(2) In this section— heavy vehicle means a heavy vehicle under the Heavy Vehicle National Law (Queensland). 7 Restricted way for submitting application—Act, s 76C For section 76C(6) of the Act, definition restricted way, paragraph (b), a way that requires the prospective resident to pay an amount in relation to submitting the application is prescribed to be a restricted way. Examples of ways that require a prospective resident to pay an amount in relation to submitting an application—

1 The prospective resident is required to pay for a background check to be conducted to submit the application.

2 The prospective resident is required to pay a fee to submit the application to a real estate agent using a particular online platform.

Part 3 Standard terms and replacement terms Division 1 Preliminary 8 Application of part (1) This part applies to a residential tenancy agreement other than the following—

(a) a residential tenancy agreement for moveable dwelling premises under which the State is the lessor;

(b) a residential tenancy agreement that is not in writing.

(2) Also, this part applies to a rooming accommodation agreement other than a rooming accommodation agreement that is not in writing. Division 2 Residential tenancy agreements 9 Purpose of division For section 55 of the Act, this division prescribes standard terms for inclusion in a residential tenancy agreement to which this part applies. 10 General tenancy agreements (1) Schedule 1, part 2 states the standard terms for a residential tenancy agreement to which this part applies, other than a residential tenancy agreement—

(a) for moveable dwelling premises; or

(b) that is a State tenancy agreement.

(2) A residential tenancy agreement to which the standard terms in schedule 1, part 2 apply is a general tenancy agreement. (3) Schedule 1, part 1 states the information (the tenancy information) about a residential tenancy that must be included in a general tenancy agreement. (4) However, the tenancy information mentioned in any of the following items of schedule 1, part 1 is not required to be included in a general tenancy agreement—

(a) item 1.2;

(b) item 2.2;

(d) item 10.

11 Moveable dwelling tenancy agreements (1) Schedule 2, part 2 states the standard terms for a residential tenancy agreement for a long tenancy (moveable dwelling) to which this part applies. (2) A residential tenancy agreement to which the standard terms in schedule 2, part 2 apply is a moveable dwelling tenancy agreement. (3) Schedule 2, part 1 states the information (also the tenancy information) about a residential tenancy that must be included in a moveable dwelling tenancy agreement. (4) However, the tenancy information mentioned in any of the following items of schedule 2, part 1 is not required to be included in a moveable dwelling tenancy agreement—

(a) item 1.2;

(b) item 2.2;

(d) item 11.

12 State tenancy agreements (1) Schedule 3, part 2 states the standard terms for a residential tenancy agreement under which—

(a) the lessor is the chief executive of the housing department, acting on behalf of the State; or

(b) the lessor is the State and the tenant is an officer or employee of the State.

(2) A residential tenancy agreement to which the standard terms in schedule 3, part 2 apply is a State tenancy agreement. (3) Schedule 3, part 1 states the information (also the tenancy information) about a residential tenancy that must be included in a State tenancy agreement. (4) However, the tenancy information mentioned in any of the following items of schedule 3, part 1 is not required to be included in a State tenancy agreement—

(a) item 1.2;

(b) item 2.2;

(d) item 10.

Division 3 Community housing provider tenancy agreements 13 Purpose of division For section 527C of the Act, this division prescribes replacement terms for inclusion in a community housing provider tenancy agreement. 14 Community housing provider tenancy agreements (1) Schedule 4, part 2 states the replacement terms for a community housing provider tenancy agreement. (2) Schedule 4, part 1 states the information (also the tenancy information) for the replacement terms about a residential tenancy that must be included in a community housing provider tenancy agreement. (3) However, the tenancy information mentioned in any of the following items of schedule 4, part 1 is not required to be included in a community housing provider tenancy agreement—

(a) item 1.2;

(b) item 2.2;

(d) item 10.

(4) The tenancy information of a community housing provider tenancy agreement is taken to include—

(a) the following details, if a notice given under section 527C(5)(a) of the Act includes the details—

(i) the lessor as item 1;

(ii) the lessor’s agent as item 3;

(iii) the rent amount as item 7;

(iv) the day of payment of rent as item 8;

(v) the methods of payment of rent as item 9;

(vi) the place of payment of rent as item 10;

(vii) the payment of services for the premises as item 12;

(viii) how the services must be paid for as item 14; and

(b) the details of the tenancy information for a former agreement, other than tenancy information mentioned in paragraph (a).

(5) In this section— former agreement, in relation to a community housing provider tenancy agreement, means the existing State tenancy agreement that is terminated under section 527C(2) of the Act and replaced by the community housing provider tenancy agreement. item, in relation to tenancy information, means an item in schedule 4, part 1. Division 4 Rooming accommodation agreements 15 Purpose of division For section 73 of the Act, this division prescribes standard terms for inclusion in a rooming accommodation agreement to which this part applies. 16 Rooming accommodation agreements (1) Schedule 5, part 2 states the standard terms for a rooming accommodation agreement to which this part applies. (2) Schedule 5, part 1 states the information (the rooming accommodation information) about rooming accommodation that must be included in a rooming accommodation agreement. (3) However, the rooming accommodation information mentioned in any of the following items of schedule 5, part 1 is not required to be included in a rooming accommodation agreement—

(a) item 1.2;

(b) item 2.2;

(d) item 4.2;

(e) item 12.

Division 5 Other matters 17 Order and numbering of provisions (1) A document purporting to be a residential tenancy agreement or rooming accommodation agreement is taken not to include the standard terms or replacement terms if—

(a) the order in which the standard terms or replacement terms appear in the document is different from the order of the terms as they appear in the relevant schedule for the agreement; or

(b) the way the standard terms or replacement terms are numbered is different from the way the terms are numbered in the relevant schedule for the agreement; or

(c) the tenancy information or rooming accommodation information for the agreement is not properly included in the document as part 1 of the agreement.

(2) However, a subclause in a residential tenancy agreement or rooming accommodation agreement may be numbered using a decimal numbering system instead of a numeric numbering system. Example— Subclauses 2(1) to (7) of the standard terms of a general tenancy agreement may be numbered as subclauses 2.1 to 2.7. (3) If a subclause in a residential tenancy agreement or rooming accommodation agreement is numbered using a decimal numbering system, all consequential numbering changes must be made. Example— If a moveable dwelling tenancy agreement is numbered using a decimal numbering system, the reference in clause 29.3 of the standard terms of that agreement to ‘subclause (2)(a) and (b)’ must be changed to ‘subclause 29.2(a) and (b)’. (4) In this section— relevant schedule means—

(a) for a general tenancy agreement—schedule 1, part 2; or

(b) for a moveable dwelling tenancy agreement—schedule 2, part 2; or

(d) for a community housing provider tenancy agreement—schedule 4, part 2; or

(e) for a rooming accommodation agreement—schedule 5, part 2.

Part 4 Minimum housing standards 18 Prescribed minimum housing standards—Act, s 17A For section 17A of the Act, the standards stated in schedule 6 are the prescribed minimum housing standards for the following—

(a) residential premises let, or to be let, under a residential tenancy agreement;

(b) premises in which rooming accommodation is, or is to be, provided;

Part 5 House rules 19 House rules for rental premises—Act, s 267 For section 267(1) of the Act, schedule 7 states the house rules prescribed for rental premises. Part 6 Goods left on premises 20 Value of goods left on premises for sale or disposal by lessor—Act, s 363 For section 363(2)(a) of the Act, the amount prescribed is—

(a) if the goods relate to an agreement for premises for a site only in a moveable dwelling park—$5,000; or

(b) otherwise—$2,500.

21 Storage period for goods left on premises—Act, s 363 For section 363(3) of the Act, the period prescribed is—

(a) for a caravan, its contents and other goods used in occupying the caravan—2 months; or

(b) for other goods—1 month.

22 Procedures for selling goods by auction—Act, s 363 (1) This section prescribes procedures under section 363(5) of the Act for a person selling goods by auction under section 363(4)(a) of the Act. (2) The person must make reasonable efforts to contact the person entitled to the goods (the owner) to give the owner notice of the auction. (3) For subsection (2), reasonable efforts include the following—

(a) attempting to contact the owner by telephone, including text message, email or private message on a social media platform;

(b) attempting to contact an emergency contact listed on the owner’s former residential tenancy agreement;

(4) If, after making reasonable efforts to contact the owner under this section, the person is unable to contact the owner or the owner does not make a claim to possession of the goods, the person may sell the goods by auction. 23 Value for lost property left on premises for sale, disposal or donation by provider—Act, s 393 (1) For section 393(2)(b) of the Act, the amount prescribed is $250. (2) For section 393(6) of the Act, the amount prescribed is $900. s 23 amd 2025 SL No. 129s 24 Part 7 Reasons for listing personal information in tenancy database Division 1 Preliminary 24 Purpose of part For section 459(1)(c) of the Act, this part prescribes the reasons for which personal information about a person (the relevant tenant), who was a person named as a tenant in a residential tenancy agreement that has ended (the relevant agreement), may be listed in a tenancy database. 25 Amount owing for particular reasons (1) This section applies to a reason stated in division 2 if the reason relates to an amount owed by the relevant tenant. (2) The reason applies only if the amount owed by the relevant tenant is more than the sum of—

(a) the minimum prescribed amount; and

(b) the amount stated for a tenancy guarantee, if any, applying to the relevant agreement.

(3) In this section— minimum prescribed amount means—

(a) if the relevant tenant has paid the rental bond for the relevant agreement—the amount of the rental bond paid by the relevant tenant; or

(b) otherwise—the amount of 1 week of rent under the relevant agreement.

tenancy guarantee see section 180(1) of the Act. Division 2 Reasons 26 Unpaid rent A reason for listing personal information about the relevant tenant in a tenancy database is—

(a) the lessor under the relevant agreement gave the relevant tenant, under section 280 of the Act, a notice requiring the relevant tenant to remedy a breach of the relevant agreement relating to unpaid rent; and

(b) the relevant tenant failed to comply with the notice within the allowed remedy period; and

27 Amount owing under a conciliation agreement or tribunal order A reason for listing personal information about the relevant tenant in a tenancy database is—

(a) the relevant tenant owes an amount to the lessor under the relevant agreement, arising from the relevant agreement, that the relevant tenant—

(i) agreed to pay under a conciliation agreement; or

(ii) was ordered to pay by the tribunal; and

(b) the time for paying the amount, under the conciliation agreement or an order of the tribunal, has passed.

28 Amount owing after abandonment (1) A reason for listing personal information about the relevant tenant in a tenancy database is—

(a) the relevant tenant abandoned the premises that were occupied under the relevant agreement; and

(b) the relevant tenant owes an amount, under the relevant agreement, to the lessor under the relevant agreement.

(2) However, subsection (1) does not apply if the relevant tenant has made an application to the tribunal under section 356 of the Act that has not been finally dealt with. 29 Objectionable behaviour A reason for listing personal information about the relevant tenant in a tenancy database is that, on an application by the lessor under the relevant agreement, the tribunal has made a termination order for the relevant agreement under section 345 of the Act. 30 Repeated breaches A reason for listing personal information about the relevant tenant in a tenancy database is that, on an application by the lessor under the relevant agreement, the tribunal has made a termination order for the relevant agreement under section 347 of the Act. Part 8 General provisions 31 Payment under person’s direction—Act, s 141 For section 141(2) of the Act, a person is taken to have contributed to a rental bond if, after making reasonable inquiries, the authority is satisfied the person contributed to the rental bond. 32 Water efficiency requirements—Act, s 166 (1) For section 166(11) of the Act, the following water efficiency requirements are prescribed—

(a) for toilets—a dual flush toilet with—

(i) a maximum water volume of 6.5L for a full flush and 3.5L for a half flush; and

(ii) an average flush volume of not more than 4L;

(b) for shower heads—a maximum flow rate of 9L a minute;

(c) for internal cold water taps installed over a hand basin, kitchen sink or laundry trough—a maximum flow rate of 9L a minute.

(2) For subsection (1)(a)(ii), the average flush volume of a dual flush toilet is the volume worked out using the following formula— where— AV means the average flush volume. FF means the volume of water used for a full flush. HF means the volume of water used for a half flush. Example— A toilet using 6L for a full flush and 3L for a half flush would have an average flush volume of 3.6L. (3) In this section— maximum flow rate, for a shower head or tap, means the maximum volume of water that can flow through the shower head or tap as installed. maximum water volume, for a full or half flush of a dual flush toilet, means the maximum volume of water used for each full or half flush. 33 Proceedings in which lessor’s agent may stand in lessor’s place—Act, s 206 For section 206(1)(b) of the Act, any application a lessor or tenant may make to the tribunal is a prescribed proceeding. 34 Maximum amount of lessor’s fee for sale or attempted sale of caravan—Act, s 241 (1) For section 241(2) of the Act, the amount prescribed is 4% of the sale price. (2) For subsection (1), the sale price, in relation to an attempted sale, includes the price the caravan is advertised for sale. 35 Proceedings in which provider’s agent may stand in provider’s place—Act, s 248 For section 248(1)(b) of the Act, any application a provider or resident may make to the tribunal is a prescribed proceeding. 36 Prescribed period for repeated breaches—Act, ss 299, 315, 376 and 382 For sections 299(1)(e), 315(1)(e), 376(1)(e) and 382(1)(e) of the Act, the period prescribed is 12 months. 37 Supporting evidence—Act, ss 308B and 381B (1) For sections 308B(1)(b) and 381B(1)(b) of the Act, the following evidence is prescribed—

(a) any of the following orders or notices under the Domestic and Family Violence Protection Act 2012—

(i) a protection order;

(ii) a temporary protection order;

(iii) a police protection notice;

(iv) an interstate order;

(b) an injunction under the Family Law Act 1975 (Cwlth), section 68B(1)(a) or (b) or 114(1)(a);

(i) a health practitioner;

(ii) a person who is eligible for membership, other than as a student, of the Australian Association of Social Workers Limited ACN 008 576 010;

(iii) a refuge or crisis worker;

(iv) a domestic and family violence support worker or case manager;

(v) an Aboriginal and Torres Strait Islander medical service;

(vi) a solicitor.

(2) In this section— health practitioner means a person registered under the Health Practitioner Regulation National Law to practise, other than as a student, in any of the following health professions under that law—

(a) Aboriginal and Torres Strait Islander health practice;

(b) medical;

(d) nursing;

(e) occupational therapy;

(f) psychology.

38 When a person is related to a director—Act, s 478 For section 478(1)(a) of the Act, a person is related to a director if any of the following applies—

(a) the person is, or has been, the director’s spouse;

(b) the person is the director’s child and is entirely or substantially dependent on the director;

(c) the person is entirely or substantially dependent on the director and the person’s affairs are so closely connected with the affairs of the director that a benefit derived by the person, or a substantial part of it, could pass to the director;

(d) the director is entirely or substantially dependent on the person and the director’s affairs are so closely connected with the affairs of the person that a benefit derived by the director, or a substantial part of it, could pass to the person.

39 When a director is related to a person—Act, s 478 For section 478(3) of the Act, a director is related to a person if any of the following applies—

(a) the director is, or has been, the person’s spouse;

(b) the person is the director’s child and is entirely or substantially dependent on the director;

40 When a person is related to relevant employee—Act, s 518 For section 518(1)(a) of the Act, a person is related to a relevant employee if any of the following applies—

(a) the person is, or has been, the employee’s spouse;

(b) the person is the employee’s child and is entirely or substantially dependent on the employee;

(c) the person is entirely or substantially dependent on the employee and the person’s affairs are so closely connected with the affairs of the employee that a benefit derived by the person, or a substantial part of it, could pass to the employee.

Part 9 Transitional provisions 41 Definition for part In this part— expired regulation means the expired Residential Tenancies and Rooming Accommodation Regulation 2009. 42 Existing agreements (1) This section applies in relation to an existing agreement that, immediately before the commencement, properly included the standard terms or replacement terms under the expired regulation (the existing terms). Note— See the expired regulation, section 11 for when a document purporting to be a residential tenancy agreement or rooming accommodation agreement was taken not to include the standard terms or replacement terms. (2) The existing terms are taken to be—

(a) for an existing agreement that is a residential tenancy agreement, other than a community housing provider tenancy agreement—standard terms under section 55 of the Act; or

(b) for an existing agreement that is a community housing provider tenancy agreement—replacement terms under section 527C of the Act; or

(3) Subsection (2) applies only to the extent the existing terms of the existing agreement are not inconsistent with the Act. Note— See sections 52 to 54 and 72, 75 and 76 of the Act. (4) Section 17 does not apply in relation to the existing agreement. (5) In this section— existing agreement means—

(a) a residential tenancy agreement in effect immediately before the commencement; or

(b) a rooming accommodation agreement in effect immediately before the commencement.

43 Goods left on premises under agreement that ended before commencement (1) This section applies in relation to an agreement that ended before the commencement if goods that are not personal documents or money were left on the premises to which the agreement relates. (2) The amount prescribed by the expired regulation, section 26 continues to apply in relation to the goods as if this regulation had not been made. (3) The storage period prescribed by the expired regulation, section 28 continues to apply in relation to storage of the goods as if this regulation had not been made. 44 Lost property left by former resident of rental premises under agreement that ended before commencement (1) This section applies in relation to a rooming accommodation agreement that ended before the commencement if lost property that is not a personal document or money was left at the rental premises to which the agreement relates. (2) The amount prescribed by the expired regulation, section 27(1) continues to apply in relation to the lost property as if this regulation had not been made. (3) The amount prescribed by the expired regulation, section 27(2) of continues to apply in relation to the lost property as if this regulation had not been made. (4) In this section— lost property see section 390(b) of the Act. 45 Existing prescribed house rules continued for 12 months (1) Without limiting section 19 and schedule 7, the rules stated in the expired regulation, schedule 5 are taken to be, under section 267(1) of the Act, house rules prescribed for rental premises for the transition period. (2) In this section— transition period means the period—

(a) starting on the commencement; and

(b) ending on 31 August 2026 at the end of the day.

46 Sale of caravan under agreement entered into before commencement—prescribed maximum amount for service (1) This section applies if, immediately before the commencement, an agreement between a lessor and tenant was in force under section 241 of the Act for the payment of a fee for a service under that section. (2) The amount stated in the expired regulation, schedule 6 for the service continues to apply in relation to the agreement as if this regulation had not been made. 47 References to expired regulation In an instrument, a reference to the expired regulation may, if the context permits, be taken to be a reference to this regulation. Schedule 1 General tenancy agreements section 10 Part 1 Tenancy information Item

1 Lessor 1.1 Lessor’s name and address for service. 1.2 Any other contact details for the lessor. Note— Item 1.2 is optional. 2 Tenant 2.1 Tenant’s name and contact details. 2.2 An address for service (other than the address of the premises) or other contact details for service. Note— Item 2.2 is optional. See clause 48(4). 2.3 The name, telephone number and email address of a person who is an emergency contact for the tenant. 3 Lessor’s agent 3.1 If the lessor has an agent, the agent’s name and address for service. 3.2 Any other contact details for the lessor’s agent. Note— Item 3.2 is optional. 4 Service of notices 4.1 Whether a notice may be given to the lessor by electronic communication. 4.2 Whether a notice may be given to the tenant by electronic communication. 4.3 Whether a notice may be given to the lessor’s agent by electronic communication. 5 Premises 5.1 The address of the premises. 5.2 Any inclusions for the premises. Examples of inclusions— furniture or other household goods let with the premises 5.3 Details of any repair orders applying to the premises or inclusions for the premises. 6 Term of agreement 6.1 Whether the agreement is a fixed term agreement or periodic agreement. 6.2 The day the agreement starts. Note— See clause 4(2). 6.3 If the agreement is a fixed term agreement, the day the agreement finishes. 7 Rent—amount The amount of rent payable and whether it must be paid weekly, fortnightly or monthly. Note— See clause 8(1). 8 Rent—day of payment The day of each week, fortnight or month on which the rent must be paid. Note— See clause 8(2). 9 Rent—methods of payment The ways for the tenant to pay the rent. Note— Under section 83, there must be at least 2 ways. See also clause 8(3)(a). 10 Rent—place of payment Where the rent must be paid. Note— Item 10 is optional. See clause 8(6) to (8). 11 Rent—day of last increase The day the rent was last increased for the premises. 12 Rental bond The amount of any rental bond. Note— See clause 13. 13 Services 13.1 Any services supplied to the premises, other than water, for which the tenant must pay. Examples of services— electricity and gas Note— See clause 16. 13.2 Whether the tenant must pay for water supplied to the premises. Note— See clause 17. 14 Apportionment of charges For each service listed in item 13.1, other than a service for which the premises are individually metered, the apportionment of the cost of the service that the tenant must pay. Example of how an apportionment might be worked out— the tenant must pay a percentage of the total charge Note— See clause 16(c). 15 How services must be paid for For each service listed in item 13.1, how the tenant must pay for the service. Note— See clause 16(d). 16 Number of occupants The number of persons allowed to reside at the premises. Note— See clause 22. 17 Body corporate by-laws 17.1 Whether body corporate by-laws apply to the tenant’s occupation of the premises. 17.2 Whether the tenant has been given a copy of the relevant by-laws. Note— See clause 23. 18 Nominated repairers 18.1 The name and telephone number of the lessor’s nominated repairer for each of the following repairs—

(a) electrical repairs;

(b) plumbing repairs;

18.2 Whether or not the nominated repairer is the tenant’s first point of contact for notifying of the need for emergency repairs. Note— See clause 31(4). 19 Pets The type and number of any pets approved by the lessor to be kept at the premises. Note— See clauses 34 to 37. Part 2 Standard terms Division 1 Preliminary 1 Interpretation In this agreement—

(a) a reference to the premises includes a reference to any inclusions for the premises stated in item 5.2; and

(b) a reference to a numbered section is a reference to the section in the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) with that number; and

(d) a reference to a numbered clause is a reference to the clause of this agreement with that number.

2 Terms of general tenancy agreement—ss 52 and 54–56 (1) This part states, under section 55, the standard terms of a general tenancy agreement. (2) The Act also imposes duties on, and gives entitlements to, the lessor and tenant that are taken to be included as terms of this agreement. (3) The lessor and tenant may agree on other terms of this agreement (special terms). (4) A duty or entitlement under the Act overrides a standard term or special term if the term is inconsistent with the duty or entitlement. (5) A standard term overrides a special term if they are inconsistent. (6) Any body corporate by-laws that apply to the occupation of the premises by the tenant, for the time being in force, are taken to be terms of this agreement. (7) A breach of this agreement may also be an offence under the Act. Examples for subclause (7)—

1 It is an offence for the lessor or lessor’s agent to enter the premises in contravention of the rules of entry under sections 192 to 199.

2 It is an offence if the tenant does not sign and return the condition report to the lessor or lessor’s agent under section 65.

3 More than 1 lessor or tenant (1) This clause applies if more than 1 person is named in item 1 or 2. (2) Each lessor named in item 1 must perform all of the lessor’s obligations under this agreement. (3) Each tenant named in item 2—

(a) holds their interest in the tenancy—

(i) if a special term states the tenants are joint tenants—as a joint tenant; or

(ii) otherwise—as a tenant in common; and

(b) must perform all of the tenant’s obligations under this agreement.

Division 2 Entering tenancy 4 Start of tenancy (1) The tenancy starts on the day stated in item 6.2. (2) However, if no day is stated or if the stated day is before the signing of this agreement, the tenancy starts when the tenant is or was given a right to occupy the premises. 5 Entry condition report—s 65 (1) The lessor or lessor’s agent must prepare, in the approved form, and sign a condition report for the premises. (2) A copy of the condition report must be given to the tenant on or before the day the tenant occupies the premises under this agreement. (3) If the tenant does not agree with the condition report, the tenant must mark the copy of the report in an appropriate way to show the parts the tenant disagrees with. (4) The tenant must sign and return the copy of the condition report to the lessor or lessor’s agent no later than 7 days after the later of the following days—

(a) the day the tenant occupies the premises;

(b) the day the tenant is given the copy of the condition report.

(5) After the copy of the condition report is returned to the lessor or lessor’s agent by the tenant, the lessor or lessor’s agent must make a copy of the condition report and return it to the tenant within 14 days. (6) However, the lessor or lessor’s agent does not have to prepare a condition report for the premises if—

(a) this agreement has the effect of continuing the tenant’s right to occupy the premises under an earlier residential tenancy agreement; and

(b) in accordance with the Act, a condition report was prepared for the premises for the earlier residential tenancy agreement.

(7) If a condition report is not prepared for this agreement because subclause (6) applies, the condition report prepared for the earlier residential tenancy agreement is taken to be the condition report for this agreement. 6 Continuation of fixed term agreement—s 70 (1) This clause applies if—

(a) this agreement is a fixed term agreement; and

(b) none of the following notices are given, or agreements or applications made, before the day the term ends (the end day)—

(i) a notice to leave;

(ii) a notice of intention to leave;

(iii) an abandonment termination notice;

(iv) a notice, agreement or application relating to the death of a sole tenant under section 324A;

(v) a separate written agreement between the lessor and tenant under section 277(a) to end this agreement.

(2) This agreement, other than a term about this agreement’s term, continues to apply after the end day on the basis that the tenant is holding over under a periodic agreement. Note— For more information about certain notices, see the information statement. 7 Costs apply to early ending of fixed term agreement—s 357A (1) This clause applies if—

(a) this agreement is a fixed term agreement; and

(b) the tenant ends this agreement before the term ends other than in a way permitted under the Act.

(2) The tenant must pay the reletting costs under section 357A(3). Note— For when the tenant may end this agreement early, see clause 40 and the information statement. (3) This clause does not apply if, after experiencing domestic violence, the tenant ends the tenant’s interest in this agreement under chapter 5, part 1, division 3, subdivision 2A of the Act. Division 3 Rent 8 When, how and where rent must be paid—ss 83–85 (1) The tenant must pay the rent stated in item 7. (2) The rent must be paid on the days stated in item 8. (3) The rent must be paid—

(a) in a way stated in item 9; or Note— Under section 83, at least 2 ways for the tenant to pay the rent must be stated in this agreement.

(b) in a way agreed after the signing of this agreement by—

(i) the lessor or tenant giving the other party a notice proposing a way; and

(ii) the other party agreeing to the proposal in writing; or

(c) if the lessor or lessor’s agent intends to change the way rent is paid to a way that is not stated in item 9 and no way is agreed to after the signing of this agreement—in a way the lessor or lessor’s agent proposes by notice to the tenant under section 84A.

(4) The lessor or lessor’s agent must give the tenant a notice advising of the costs associated with the ways to pay rent offered to the tenant that the tenant would not reasonably be aware of if the lessor or lessor’s agent knows or could reasonably be expected to find out about the costs. (5) Also, the lessor or lessor’s agent must declare any financial benefit the lessor or lessor’s agent may receive if the tenant uses a particular way to pay rent. (6) If a place is stated in item 10, the rent must be paid at the place. (7) If, after the signing of this agreement, the lessor gives a notice to the tenant stating a place, or a different place, for payment of rent and the place is reasonable, the rent must be paid at the place while the notice is in force. (8) If no place is stated in item 10 and there is no notice stating a place, the rent must be paid at an appropriate place. Examples of an appropriate place—

• the lessor’s address for service

• the office of the lessor’s agent

9 Rent in advance—s 87 The lessor or lessor’s agent may require the tenant to pay rent in advance only if the payment is not more than—

(a) for a periodic agreement—2 weeks rent; or

(b) for a fixed term agreement—1 month rent.

Note— Under section 87(2), the lessor or lessor’s agent must not require payment of rent under this agreement in a period for which rent has already been paid. 10 Rent increases—ss 91 and 93 (1) If the lessor proposes to increase the rent, the lessor must give notice of the proposal to the tenant. (2) The notice must state—

(a) the amount of the increased rent; and

(b) the day from when the rent is payable; and

(3) The day from when the increased rent is payable must not be earlier than the later of the following—

(a) 2 months after the day the notice is given;

(b) 12 months after the last rent increase for the premises in accordance with section 93.

(4) Subject to an order of the tribunal, the increased rent is payable from the day stated in the notice, and this agreement is taken to be amended accordingly. (5) However, the increased rent is payable by the tenant only if—

(a) the rent is increased in compliance with this clause and the Act; and

(b) the increased rent is not payable earlier than 12 months after the last rent increase for the premises in accordance with section 93; and

(i) compliance of the premises with the prescribed minimum housing standards; or

(ii) keeping a pet or working dog at the premises.

(6) Also, if this agreement is a fixed term agreement, the rent may not be increased before the term ends unless—

(a) this agreement provides for the rent increase; and

(b) this agreement states the amount of the increase or how the amount of the increase is to be worked out: and

11 Application to tribunal about rent increase—s 92 (1) After the lessor gives the tenant notice of a proposed rent increase, the tenant may apply to the tribunal for an order reducing or setting aside the amount of the proposed increase if the tenant believes the increase—

(a) is excessive; or

(b) is not payable under clause 10.

(2) However, the application must be made—

(a) within 30 days after the tenant receives the notice; and

(b) if this agreement is a fixed term agreement—before the term of this agreement ends.

12 Rent decreases—s 94 Under section 94, the rent may decrease in certain situations. Note— For information about the situations, see the information statement. Division 4 Rental bond 13 Rental bond required—ss 111 and 116 (1) If a rental bond is stated in item 12, the tenant must pay to the lessor or lessor’s agent the bond—

(a) if a special term requires the bond to be paid at a stated time—at the stated time; or

(b) if a special term requires the bond to be paid by instalments—by instalments; or

Note— There is a maximum rental bond that may be required. See sections 112(1) and 146 and the information statement. (2) The lessor or lessor’s agent must, within 10 days of receiving the rental bond or a part of the bond, pay it to the authority and give the authority a notice, in the approved form, about the bond. (3) The rental bond is intended to be available to financially protect the lessor if the tenant breaches this agreement. Example— The lessor may claim against the rental bond if the tenant does not leave the premises in the required condition at the end of the tenancy. Note— For how to apply to the authority or tribunal for the rental bond at the end of the tenancy, see sections 125 to 141 and the information statement. 14 Increase in rental bond—s 154 (1) The tenant must increase the rental bond if—

(a) the rent increases and the lessor gives notice to the tenant to increase the bond; and

(b) the notice is given at least 11 months after—

(i) this agreement started; or

(ii) if the bond has been increased previously, following a notice given under this clause—the day stated in the notice, or the last notice, for making the increase.

(2) The notice must state the increased amount and the day by which the increase must be made. (3) For subclause (2), the day must be at least 1 month after the notice is given to the tenant. Division 5 Outgoings 15 Outgoings—s 163 (1) The lessor must pay all charges, levies, premiums, rates or taxes for the premises, other than a service charge for the premises. Examples— body corporate levies, council general rates, sewerage charges, environment levies, land tax (2) This clause does not apply if—

(a) the lessor is the State; and

(b) rent is not payable under this agreement; and

(c) the tenant is an entity receiving financial or other assistance from the State to supply rented accommodation to persons.

16 General service charges—ss 164 and 165 The tenant must pay a service charge, other than a water service charge, for a service supplied to the premises during the tenancy if—

(a) the tenant enjoys or shares the benefit of the service; and

(b) the service is stated in item 13.1; and

(i) the premises are individually metered for the service; or

(ii) item 14 states how the tenant’s apportionment of the cost of the service is to be worked out; and

(d) item 15 states how the charge may be recovered by the lessor from the tenant.

Note— Section 165 (3) limits the amount the tenant must pay. 17 Water service charges—ss 164, 166 and 166A (1) The tenant must pay an amount for the water consumption charges for the premises if—

(a) the tenant is enjoying or sharing the benefit of a water service to the premises; and

(b) the premises are individually metered for the supply of water or water is supplied to the premises by delivery by means of a vehicle; and

(2) However, the tenant does not have to pay an amount—

(a) that is more than the amount of the water consumption charges payable to the relevant water supplier; or

(b) that is a fixed charge for the water service to the premises.

(3) Also, the tenant does not have to pay an amount for a reasonable quantity of water supplied to the premises for a period if, during the period, the premises are not water efficient for section 166. (4) In deciding what is a reasonable quantity of water for subclause (3), regard must be had to the matters mentioned in section 169(4)(a) to (e). (5) The lessor must give the tenant copies of water consumption charges documents within 4 weeks after the lessor receives the documents. (6) The tenant must pay the amount of the water consumption charge to the lessor within 4 weeks after the lessor gives the tenant copies of the water consumption charges documents about the incurring of the amount. (7) The tenant is not required to pay an amount for the water consumption charges if the tenant has not received a copy of the water consumption charges document about the amount payable to the relevant water supplier. (8) Subclause (9) applies if water consumption charges are payable for a period that includes part but not all of a period specified, or to be specified, in a water consumption charges document. (9) The tenant may be required to pay an amount, calculated for a partial billing period under section 166A, using—

(a) a meter reading for the premises recorded in a condition report; and

(b) a reasonable estimate of the volume of water supplied to the premises during the period for which water consumption charges are payable by the tenant; and

(c) the rate used to calculate the water consumption charge stated in the most recent water consumption charges document.

(10) In this clause— water consumption charge, for premises, means the variable part of a water service charge assessed on the volume of water supplied to the premises. Note— If there is a dispute about how much water (or any other service charge) the tenant should pay for, the lessor or tenant may attempt to resolve the dispute by conciliation. water consumption charges document means a document, issued to the lessor by the relevant water supplier, stating the amount of water consumption charges for the premises that are payable to the supplier. Division 6 Rights and obligations during tenancy Subdivision 1 Occupation and use of premises 18 No legal impediments to occupation—s 181 The lessor must ensure there is no legal impediment to occupation of the premises by the tenant as a residence for the term of the tenancy if, when entering into this agreement, the lessor knew about the impediment or ought reasonably to have known about it. Examples of possible legal impediments—

• if there is a mortgage over the premises, the lessor might need to obtain approval from the mortgagee before the tenancy can start

• a certificate might be required under the Building Act 1975 before the premises can lawfully be occupied

• the zoning of the land might prevent use of a building on the land as a residence

19 Vacant possession and quiet enjoyment—ss 182 and 183 (1) The lessor must ensure the tenant has vacant possession of the premises (other than a part of the premises that the tenant does not have a right to occupy exclusively) on the day the tenant is entitled to occupy the premises under this agreement. Note— Parts of the premises where the tenant does not have a right to occupy exclusively may be identified in a special term. (2) The lessor must take reasonable steps to ensure the tenant has quiet enjoyment of the premises. (3) The lessor or lessor’s agent must not interfere with the reasonable peace, comfort or privacy of the tenant in using the premises. 20 Lessor’s right to enter the premises—ss 192–199 The lessor or lessor’s agent may enter the premises during the tenancy only if the obligations under sections 192 to 199 have been complied with. 21 Tenant’s use of premises—ss 10 and 184 (1) The tenant may use the premises—

(a) only as a place of residence; or

(b) mainly as a place of residence and for another use allowed under a special term.

(2) The tenant must not—

(a) use the premises for an illegal purpose; or

(b) cause a nuisance by the use of the premises; or Examples of things that may constitute a nuisance—

• using paints or chemicals on the premises that go onto or cause odours on adjoining land

• making loud noises

• allowing large amounts of water to escape onto adjoining land

(d) allow another person on the premises to interfere with the reasonable peace, comfort or privacy of a neighbour of the tenant.

22 Number of occupants allowed No more than the number of persons stated in item 16 may reside at the premises. 23 Body corporate by-laws—s 69 (1) The lessor must give the tenant a copy of any body corporate by-laws applicable to—

(a) the occupation of the premises; or

(b) any common area available for use by the tenant with the premises.

(2) The tenant must comply with the body corporate by-laws. (3) Subclause (1) does not apply if—

(a) this agreement has the effect of continuing the tenant’s right to occupy the premises under an earlier residential tenancy agreement; and

(b) the lessor gave the tenant a copy of the body corporate by-laws in relation to the earlier agreement.

Subdivision 2 Standard of premises 24 Lessor’s obligations—s 185 (1) At the start of the tenancy, the lessor must ensure—

(a) the premises are clean; and

(b) the premises are fit for the tenant to live in; and

(d) the lessor is not in breach of a law dealing with issues about the health or safety of persons using or entering the premises; and

(e) the premises otherwise comply with any prescribed minimum housing standards applying to the premises.

(2) While the tenancy continues, the lessor must—

(a) maintain the premises in a way that the premises remain fit for the tenant to live in; and

(b) maintain the premises in good repair; and

(c) ensure any law dealing with issues about the health or safety of persons using or entering the premises is complied with; and

(d) keep any common area included in the premises clean; and

(e) ensure the premises otherwise comply with any prescribed minimum housing standards applying to the premises.

(3) However, the lessor is not required to comply with subclause (1)(c) or (2)(a) for any non-standard items and the lessor is not responsible for their maintenance if—

(a) the lessor is the State; and

(b) the non-standard items are stated in this agreement and this agreement states the lessor is not responsible for their maintenance; and

(d) the non-standard items are not a risk to health or safety; and

(e) for fixtures—the fixtures were not attached to the premises by the lessor.

(4) In this clause— non-standard items means the fixtures attached to the premises and inclusions supplied with the premises stated in item 5.2. premises include any common area available for use by the tenant with the premises. 25 Tenant’s obligations generally—s 188 (1) The tenant must keep the premises clean, having regard to their condition at the start of the tenancy. (2) The tenant must not maliciously damage, or allow someone else to maliciously damage, the premises. (3) The tenant’s obligations under this clause do not apply to the extent the obligations would have the effect of requiring the tenant to repair, or compensate the lessor for, damage to the premises caused by an act of domestic violence experienced by the tenant. Subdivision 3 The dwelling 26 Fixtures or structural changes—ss 207–209 (1) The tenant may attach a fixture, or make a structural change, to the premises only if—

(a) the tenant gives the lessor a request, in the approved form, for approval to attach the fixture or make the structural change; and

(b) the lessor agrees to the request; and

(d) the fixture is attached, or structural change is made, in accordance with the lessor’s agreement.

Note— Fixtures are generally items permanently attached to land or to a building that are intended to become part of the land or building. Attaching a fixture may include, for example, gluing, nailing or screwing the fixture to a wall. (2) The lessor must—

(a) decide the request—

(i) within 28 days after receiving the request; or

(ii) if the premises are not body corporate premises—within a longer period, if agreed to by the tenant and lessor; and

(b) advise the tenant of the lessor’s decision; and

(i) state that the lessor’s agreement is subject to agreement by the body corporate; and

(ii) give the request to the body corporate within 28 days after receiving the request; and

(iii) advise the tenant as soon as reasonably practicable of the body corporate’s decision about the request.

(3) If the lessor agrees to the request, the lessor must give the tenant an agreement that—

(a) is in writing; and

(b) describes the nature of the fixture or structural change; and

(c) states any conditions of the agreement, including any conditions given by the body corporate. Examples of conditions—

• that the tenant must maintain the fixture in a particular way

• that the tenant must remove the fixture and must repair damage caused by removing the fixture

• that the lessor must compensate the tenant for the fixture if the tenant can not remove it

(4) The tenant must comply with any conditions of the agreement given by the lessor or body corporate. (5) In this clause— body corporate premises means premises—

(a) that are part of a body corporate scheme; and

(b) for which, under a body corporate law or body corporate by-law, the approval of the body corporate is required for the attachment of a fixture, or the making of a structural change, to the premises.

27 Action by lessor for breach of lessor’s agreement about fixture or structural change—s 209A (1) This clause applies if—

(a) the tenant attaches a fixture, or makes a structural change, to the premises; and

(b) the lessor’s agreement is given under section 208 to attach the fixture or make the structural change; and

(2) The lessor may—

(a) take action for a breach of a term of this agreement; or

(b) waive the breach and treat the fixture or structural change as an improvement to the premises for the lessor’s benefit.

28 Supply of locks and keys—s 210 (1) The lessor must supply and maintain all locks necessary to ensure the premises are reasonably secure. (2) The lessor must give the tenant, or if there is more than 1 tenant, give 1 of the tenants, a key for each lock that—

(a) secures an entry to the premises; or

(b) secures a road or other place normally used to gain access to, or leave, the area or building in which the premises are situated; or

(3) If there is more than 1 tenant, the lessor must give the other tenants a key for the locks mentioned in subclause (2)(a) and (b). 29 Changing locks—ss 211 and 212 (1) The lessor or tenant may change a lock at the premises only if—

(a) the other party to this agreement agrees to the change; or

(b) the lessor or tenant has a reasonable excuse for making the change; or

(d) the lock is changed to comply with an order of the tribunal.

(2) However, the tenant may also change a lock at the premises if the tenant—

(a) believes the change is necessary to protect the tenant or another occupant of the premises from domestic violence; and

(b) engages a locksmith or other qualified tradesperson to change the lock.

(3) The lessor or tenant must not act unreasonably in failing to agree to the change of a lock. (4) If the lessor or tenant changes a lock, the lessor or tenant must give the other party to this agreement a key for the changed lock, unless—

(a) the other party agrees to not being given the key; or

(b) the tribunal orders that the key not be given to the other party.

(5) If the tenant changes a lock under subclause (2) and gives the lessor a key for the changed lock, the lessor must not give the key to any other person without the tenant’s agreement or a reasonable excuse. (6) The right of the lessor or tenant to change a lock under this clause is subject to a body corporate law or a body corporate by-law that applies to the premises. Subdivision 4 Damage and repairs 30 Meaning of emergency and routine repairs—ss 214 and 215 (1) Emergency repairs are works needed to repair any of the following—

(a) a burst water service or serious water service leak;

(b) a blocked or broken lavatory system;

(d) a gas leak;

(e) a dangerous electrical fault;

(f) flooding or serious flood damage;

(g) serious storm, fire or impact damage;

(h) a failure or breakdown of the gas, electricity or water supply to the premises;

(i) a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating;

(j) a fault or damage that makes the premises unsafe or insecure;

(k) a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of the premises;

(l) a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

(2) Also, emergency repairs are works needed for the premises to comply with the prescribed minimum housing standards. (3) Routine repairs are repairs that are not emergency repairs. 31 Nominated repairer for emergency repairs—s 216 (1) The lessor’s nominated repairer for emergency repairs of a particular type must be stated either—

(a) in item 18; or

(b) in a notice given by the lessor to the tenant.

(2) The notice must state—

(a) the name and telephone number of the nominated repairer; and

(b) whether or not the nominated repairer is the tenant’s first point of contact for notifying of the need for emergency repairs.

(3) The lessor must give notice to the tenant of any change of the lessor’s nominated repairer or the telephone number of the nominated repairer. (4) This clause does not apply if—

(a) the lessor has given the tenant a telephone number of the lessor; and

(b) the lessor gives notice to the tenant that the lessor is to arrange for emergency repairs to be made to the premises.

32 Notice of damage—s 217 (1) If the tenant knows the premises have been damaged, the tenant must give notice as soon as practicable of the damage. (2) If the premises need routine repairs, the notice must be given to the lessor. (3) If the premises need emergency repairs, the notice must be given to the lessor if—

(a) there is no nominated repairer for the repairs; or

(b) a nominated repairer for the repairs is not the tenant’s first point of contact; or

(c) a nominated repairer for the repairs is the tenant’s first point of contact but the tenant has been unable to contact the repairer after making reasonable efforts.

(4) If the premises need emergency repairs and there is a nominated repairer of the lessor for the repairs, the notice must be given to the repairer if—

(a) the repairer is the tenant’s first point of contact; or

(b) the repairer is not the tenant’s first point of contact but the tenant has been unable to contact the lessor after making reasonable efforts.

(5) Despite clause 48, a notice under this clause does not need to be written. (6) This clause does not apply to the tenant for damage caused by an act of domestic violence experienced by the tenant. 33 Emergency repairs arranged by tenant—ss 218 and 219 (1) The tenant may arrange for a suitably qualified person to make emergency repairs of the premises or apply to the tribunal under section 221 for orders about the repairs if—

(a) the tenant has been unable to notify the lessor or nominated repairer of the need for the repairs; or

(b) the repairs are not made within a reasonable time after notice is given.

Note— Section 219A also provides that the lessor’s agent may arrange for emergency repairs. (2) The maximum amount that may be incurred for emergency repairs arranged to be made by the tenant is an amount equal to the amount payable under this agreement for 4 weeks rent. Note— For how the tenant may require reimbursement for the repairs, see sections 219(2) and (3) and 220 and the information statement. Subdivision 5 Pets 34 Keeping pets and other animals at premises—ss 184B and 184G (1) The tenant may keep a pet or other animal at the premises only with the approval of the lessor. (2) However, the tenant may keep a working dog at the premises without the lessor’s approval. (3) The tenant has the approval of the lessor to keep a pet at the premises if keeping the pet at the premises is consistent with item 19. Notes—

1 If item 19 states 2 cats, the tenant is approved by the lessor to keep up to 2 cats at the premises.

2 For additional approvals to keep a pet at the premises, see clause 36.

(4) An authorisation to keep a pet or working dog at the premises continues for the life of the pet or working dog and is not affected by any of the following matters—

(a) the ending of this agreement, if the tenant continues occupying the premises under a new agreement;

(b) a change in the lessor or lessor’s agent;

(5) An authorisation to keep a pet, working dog or other animal at the premises may be restricted by a body corporate by-law or other law about keeping animals at the premises. Examples—

1 The premises may be subject to a local law that limits the number or types of animals that may be kept at the premises.

2 The premises may be subject to a body corporate by-law that requires the tenant to obtain approval from the body corporate before keeping a pet at the premises.

35 Tenant responsible for pets and other animals—s 184C (1) The tenant is responsible for all nuisance caused by a pet or other animal kept at the premises, including, for example, noise caused by the pet or other animal. (2) The tenant is responsible for repairing any damage to the premises caused by the pet or other animal. (3) Damage to the premises caused by the pet or other animal is not fair wear and tear. 36 Request for approval to keep pet—ss 184D and 184E (1) The tenant may, using the approved form, request the lessor’s approval to keep a stated pet at the premises. (2) The lessor must respond to the tenant’s request within 14 days after receiving the request. (3) The lessor’s response to the request must be in writing and state—

(a) whether the lessor approves or refuses the tenant’s request; and

(b) if the lessor approves the tenant’s request subject to conditions—the conditions of the approval; and Note— See clause 37 for limitations on conditions of approval to keep a pet at the premises.

(i) the grounds for the refusal; and

(ii) the reasons the lessor believes the grounds for the refusal apply to the request.

(4) The lessor may refuse the request for approval to keep a pet at the premises only on 1 or more of the following grounds—

(a) keeping the pet would exceed a reasonable number of animals being kept at the premises;

(b) the premises are unsuitable for keeping the pet because of a lack of appropriate fencing, open space or another thing necessary to humanely accommodate the pet;

(c) keeping the pet is likely to cause damage to the premises that could not practicably be repaired for a cost that is less than the amount of the rental bond for the premises;

(d) keeping the pet would pose an unacceptable risk to the health and safety of a person, including, for example, because the pet is venomous;

(e) keeping the pet would contravene a law;

(f) keeping the pet would contravene a body corporate by-law applying to the premises;

(g) if the lessor proposed reasonable conditions for approval and the conditions comply with clause 37—the tenant has not agreed to the conditions;

(h) the animal stated in the request is not a pet as defined in section 184A;

(i) another ground prescribed by a regulation under section 184E(1)(j).

(5) The lessor is taken to approve the keeping of the pet at the premises if—

(a) the lessor does not comply with subclause (2); or

(b) the lessor’s response does not comply with subclause (3).

37 Conditions for approval to keep pet at premises—s 184F (1) The lessor’s approval to keep a pet at the premises may be subject to conditions if the conditions—

(a) relate only to keeping the pet at the premises; and

(b) are reasonable having regard to the type of pet and the nature of the premises; and

(2) Without limiting subclause (1)(b), the following conditions of the lessor’s approval are taken to be reasonable—

(a) if the pet is not a type of pet ordinarily kept inside—a condition requiring the pet to be kept outside at the premises;

(b) if the pet is capable of carrying parasites that could infest the premises—a condition requiring the premises to be professionally fumigated at the end of the tenancy;

(c) if the pet is allowed inside the premises—a condition requiring carpets in the premises to be professionally cleaned at the end of the tenancy.

(3) A condition of the lessor’s approval to keep a pet at the premises is void if the condition—

(a) would have the effect of the lessor contravening section 171 or 172; or

(b) would, as a term of this agreement, be void under section 173; or

(d) would require any form of security from the tenant.

(a) the lessor agrees in writing to the transfer or subletting; or

(b) the transfer or subletting is made under an order of the tribunal.

(2) The lessor must act reasonably in failing to agree to the transfer or subletting. (3) The lessor is taken to act unreasonably in failing to agree to the transfer or subletting if the lessor acts in a capricious or retaliatory way. (4) The lessor or lessor’s agent must not require the tenant to pay, or accept from the tenant, an amount for the lessor’s agreement to a transfer or subletting by the tenant, other than an amount for the reasonable expenses incurred by the lessor in agreeing to the transfer or subletting. 39 State assisted lessors or employees of lessor—s 237 (1) This clause applies if—

(a) the lessor is the State; or

(b) the lessor is an entity receiving assistance from the State to supply rented accommodation; or

(a) the lessor and tenant agree, in a separate written document, to end this agreement; or

(b) the lessor gives a notice to leave premises to the tenant under section 326 and the tenant hands over vacant possession of the premises to the lessor on or after the handover day stated in the notice; or

(c) the tenant gives a notice of intention to leave premises to the lessor under section 327 and hands over vacant possession of the premises to the lessor on or after the handover day stated in the notice; or

(d) the tenant vacates, or is removed from, the premises after receiving a notice from a mortgagee or appointed person under section 317; or

(e) the tenant abandons the premises and the period for which the tenant paid rent has ended; or

(f) the tribunal makes an order terminating this agreement.

(2) Also, this agreement ends for a sole tenant if—

(a) the tenant gives the lessor a notice ending tenancy interest and hands over vacant possession of the premises; or Note— See chapter 5, part 1, division 3, subdivision 2A of the Act for the obligations of the lessor and tenant relating to a notice ending tenancy interest.

(b) the tenant dies. Note— See section 324A for when this agreement ends if a sole tenant dies.

41 Condition premises must be left in—s 188 (1) At the end of the tenancy, the tenant must leave the premises, as far as possible, in the same condition they were in at the start of the tenancy, fair wear and tear excepted. Examples of what may be fair wear and tear—

• wear that happens during normal use

• changes that happen with ageing

(2) The tenant’s obligation mentioned in subclause (1) does not apply to the extent the obligation would have the effect of requiring the tenant to repair, or compensate the lessor for, damage to the premises caused by an act of domestic violence experienced by the tenant. 42 Keys At the end of the tenancy, the tenant must return to the lessor all keys for the premises. 43 Tenant’s forwarding address—s 205 (1) When handing over possession of the premises, the tenant must, if the lessor or lessor’s agent asks the tenant in writing to state the tenant’s new residential address, tell the lessor or lessor’s agent the tenant’s new residential address. (2) However, subclause (1) does not apply if—

(a) the tenant has a reasonable excuse for not telling the lessor or lessor’s agent the new address; or

(b) after experiencing domestic violence, the tenant ended the tenant’s interest in this agreement, under chapter 5, part 1, division 3, subdivision 2A of the Act.

44 Exit condition report—s 66 (1) The tenant must, on or before the day this agreement ends, prepare and sign a condition report for the premises in the approved form. Note— For the approved form for the condition report, see the information statement. (2) As soon as practicable after this agreement ends, the tenant must give 1 copy of the condition report to the lessor or lessor’s agent. Example of what might be as soon as practicable— when the tenant returns the keys for the premises to the lessor or lessor’s agent (3) The lessor or lessor’s agent must, within 3 business days after receiving the copy of the condition report—

(a) sign the copy; and

(b) if the lessor or lessor’s agent does not agree with the report—show the parts of the report the lessor or lessor’s agent disagrees with by marking the copy in an appropriate way; and

(c) if the tenant has given a forwarding address to the lessor or lessor’s agent—make a copy of the report and return it to the tenant at the address.

(4) The lessor or lessor’s agent must keep a copy of the condition report signed by both parties for at least 1 year after this agreement ends. 45 Goods or documents left behind on premises—ss 363 and 364 (1) The tenant must take all of the tenant’s belongings from the premises at the end of the tenancy. (2) The lessor may not treat belongings left behind as the lessor’s own property but must deal with them under sections 363 and 364. Division 9 Miscellaneous 46 Supply of goods and services—s 171 (1) The lessor or lessor’s agent must not require the tenant to buy goods or services from the lessor, the lessor’s agent or a person nominated by the lessor or lessor’s agent. (2) Subclause (1) does not apply to—

(a) a requirement about a service charge; or

(b) a condition of an approval to keep a pet if the condition—

(i) requires the carpets to be cleaned, or the premises to be fumigated, at the end of the tenancy; and

(ii) complies with clause 37; and

(iii) does not require the tenant to buy cleaning or fumigation services from a particular person or business.

47 Lessor’s agent—s 206 (1) The name and address for service of the lessor’s agent is stated in item 3. (2) Unless a special term provides otherwise, the lessor’s agent may—

(a) stand in the lessor’s place in any application to the tribunal by the lessor or tenant; or

(b) do any thing else the lessor may do, or is required to do, under this agreement.

Note— See also sections 24 and 25. 48 Notices (1) A notice under this agreement must be written and, if there is an approved form for the notice, in the approved form. (2) A notice from the tenant to the lessor may be given to the lessor’s agent. (3) A notice may be given to a relevant party—

(a) by giving it to the relevant party personally; or

(b) if an address for service for the relevant party is stated in item 1, 2 or 3—by leaving it at the address or sending it by prepaid post as a letter to the address; or

(c) if an electronic address for a type of electronic communication for the relevant party is stated in item 1, 2 or 3 and item 4 indicates that a notice may be given by that type of electronic communication—by sending it by electronic communication to the electronic address in accordance with the Electronic Transactions (Queensland) Act 2001. Examples of types of electronic communication— email, facsimile, text message

(4) If no address for service is stated in item 2 for the tenant, the tenant’s address for service is taken to be the address of the premises. (5) A relevant party may change their address for service or electronic address only by giving notice to each other relevant party of their new address for service or a new electronic address. (6) On the giving of a notice of a new address for service or new electronic address for a relevant party, the address for service or electronic address stated in the notice is taken to be the relevant party’s address for the relevant item in this agreement. (7) A relevant party may withdraw their consent to notices being given to them by electronic communication, or to a specific electronic address, only by giving notice to each other relevant party that notices are no longer to be given to the relevant party electronically, or to that electronic address. (8) Unless the contrary is proved—

(a) a notice left at an address for service is taken to have been received by the person to whom the address relates when the notice was left at the address; and

(b) a notice sent by post is taken to have been received by the person to whom it was addressed when it would have been delivered in the ordinary course of post; and

(i) if the type of electronic communication is email— when the email enters the recipient’s email server; or

(ii) if the type of electronic communication is facsimile—when the sender’s facsimile machine produces a transmission report indicating all pages of the notice have been successfully sent; or

(iii) otherwise—at the time stated in the Electronic Transactions (Queensland) Act 2001, section 24.

(9) In this clause— relevant party means—

(a) the lessor; or

(b) the tenant; or

Schedule 2 Moveable dwelling tenancy agreements section 11 Part 1 Tenancy information Item

(a) if the premises are in a moveable dwelling park—for the moveable dwelling, or its site, or both; or

(b) otherwise—for the premises.

13 Rental bond The amount of any rental bond. Note— See clause 13. 14 Services Any services supplied to the premises for which the tenant must pay. Examples of services— electricity, gas, sewerage and water Note— See clause 16. 15 Park rules 15.1 If the premises are in a moveable dwelling park, whether there are park rules for the park. 15.2 Whether the tenant has been given a copy of the park rules. Note— See clause 22. 16 Number of occupants The number of persons allowed to reside at the premises. Note— See clause 23. 17 Nominated repairers 17.1 The name and telephone number of the lessor’s nominated repairer for each of the following repairs—

(a) electrical repairs;

(b) plumbing repairs;

17.2 Whether or not the nominated repairer is the tenant’s first point of contact for notifying of the need for emergency repairs. Note— See clause 32(4). 18 Pets The type and number of any pets approved by the lessor to be kept at the premises. Note— See clauses 35 to 38. Part 2 Standard terms Division 1 Preliminary 1 Interpretation (1) In this agreement—

(a) a reference to the premises includes a reference to any inclusions for the premises stated in item 6.3; and

(b) a reference to a numbered section is a reference to the section in the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) with that number; and

(d) a reference to a numbered clause is a reference to the clause of this agreement with that number.

(2) In this agreement, unless the context otherwise requires— site-only premises means moveable dwelling premises that consist only of the site where a moveable dwelling is, or is intended to be, situated. 2 Terms of moveable dwelling tenancy agreement—ss 52 and 54–56 (1) This part states, under section 55, the standard terms of a moveable dwelling tenancy agreement. (2) The Act also imposes duties on, and gives entitlements to, the lessor and tenant that are taken to be included as terms of this agreement. (3) The lessor and tenant may agree on other terms of this agreement (special terms). (4) If the premises are moveable dwelling premises in a moveable dwelling park stated in item 5 (the park), any park rules for the time being in force are taken to be terms of this agreement. (5) A duty or entitlement under the Act overrides a standard term or special term if the term is inconsistent with the duty or entitlement. (6) A standard term overrides a special term if they are inconsistent. Note— Some breaches of this agreement may also be an offence under the Act, for example, if— (7) A breach of this agreement may also be an offence under the Act. Examples for subclause (7)—

1 It is an offence for the lessor or lessor’s agent to enter the premises in contravention of the rules of entry under sections 192 to 199.

2 It is an offence if the tenant does not sign and return the condition report to the lessor or lessor’s agent under section 65.

(a) holds their interest in the tenancy—

(i) if a special term states the tenants are joint tenants—as a joint tenant; or

(ii) otherwise—as a tenant in common; and

(b) must perform all of the tenant’s obligations under this agreement.

Division 2 Entering tenancy 4 Start of tenancy (1) The tenancy starts on the day stated in item 7.2. (2) However, if no day is stated or if the stated day is before the signing of this agreement, the tenancy starts when the tenant is or was given a right to occupy the premises. 5 Entry condition report—s 65 (1) The lessor or lessor’s agent must prepare, in the approved form, and sign a condition report for the premises. (2) A copy of the condition report must be given to the tenant on or before the day the tenant occupies the premises under this agreement. (3) If the tenant does not agree with the condition report, the tenant must mark the copy of the report in an appropriate way to show the parts the tenant disagrees with. (4) The tenant must sign and return the copy of the condition report to the lessor or lessor’s agent no later than 7 days after the later of the following days—

(a) the day the tenant occupies the premises;

(b) the day the tenant is given the copy of the condition report.

(a) this agreement has the effect of continuing the tenant’s right to occupy the premises under an earlier residential tenancy agreement; and

(b) in accordance with the Act, a condition report was prepared for the premises for the earlier residential tenancy agreement.

(a) this agreement is a fixed term agreement; and

(b) none of the following notices are given, or agreements or applications made, before the day the term ends (the end day)—

(i) a notice to leave;

(ii) a notice of intention to leave;

(iii) an abandonment termination notice;

(iv) a notice, agreement or application relating to the death of a sole tenant under section 324A;

(v) a separate written agreement between the lessor and tenant under section 277(a) to end this agreement.

(a) this agreement is a fixed term agreement; and

(b) the tenant ends this agreement before the term ends other than in a way permitted under the Act.

(2) The tenant must pay the reletting costs under section 357A(3). Note— For when the tenant may end this agreement early, see clause 46 and the information statement. (3) This clause does not apply if, after experiencing domestic violence, the tenant ends the tenant’s interest in this agreement under chapter 5, part 1, division 3, subdivision 2A of the Act. Division 3 Rent 8 When, how and where rent must be paid—ss 83–85 (1) Subject to clause 17, the tenant must pay the rent stated in item 8. (2) The rent must be paid on the days stated in item 9. (3) The rent must be paid—

(a) in a way stated in item 10; or Note— Under section 83, at least 2 ways for the tenant to pay the rent must be stated in this agreement.

(b) in a way agreed after the signing of this agreement by—

(i) the lessor or tenant giving the other party a notice proposing a way; and

(ii) the other party agreeing to the proposal in writing; or

(c) if the lessor or lessor’s agent intends to change the way rent is paid to a way that is not stated in item 10 and no way is agreed to after the signing of this agreement—in a way the lessor or lessor’s agent proposes by notice to the tenant under section 84A.

(4) The lessor or lessor’s agent must give the tenant a notice advising of the costs associated with the ways to pay rent offered to the tenant that the tenant would not reasonably be aware of if the lessor or lessor’s agent knows or could reasonably be expected to find out about the costs. (5) Also, the lessor or lessor’s agent must declare any financial benefit the lessor or lessor’s agent may receive if the tenant uses a particular way to pay rent. (6) If a place is stated in item 11, the rent must be paid at the place. (7) If, after the signing of this agreement, the lessor gives a notice to the tenant stating a place, or a different place, for payment of rent and the place is reasonable, the rent must be paid at the place while the notice is in force. (8) If no place is stated in item 11 and there is no notice stating a place, the rent must be paid at an appropriate place. Examples of an appropriate place—

• the lessor’s address for service

• the office of the lessor’s agent

9 Rent in advance—s 87 The lessor or lessor’s agent may require the tenant to pay rent in advance only if the payment is not more than 2 weeks rent. Note— Under section 87(2), the lessor or lessor’s agent must not require payment of rent under this agreement in a period for which rent has already been paid. 10 Rent increases—ss 91 and 93 (1) If the lessor proposes to increase the rent, the lessor must give notice of the proposal to the tenant. (2) The notice must state—

(a) the amount of the increased rent; and

(b) the day from when the rent is payable; and

(3) The day from when the increased rent is payable must not be earlier than the later of the following—

(a) 2 months after the day the notice is given;

(b) 12 months after the last rent increase for the premises in accordance with section 93.

(a) the rent is increased in compliance with this clause and the Act; and

(b) the increased rent is not payable earlier than 12 months after the last rent increase for the premises in accordance with section 93; and

(i) compliance of the premises with the prescribed minimum housing standards; or

(ii) keeping a pet or working dog at the premises.

(6) Also, if this agreement is a fixed term agreement, the rent may not be increased before the term ends unless—

(a) this agreement provides for the rent increase; and

(b) this agreement states the amount of the increase or how the amount of the increase is to be worked out: and

(7) The period mentioned in subclauses (3)(b) and (5)(b) applies whether the last rent increase for the premises was for the dwelling, its site or both. 11 Application to tribunal about rent increase—s 92 (1) After the lessor gives the tenant notice of a proposed rent increase, the tenant may apply to the tribunal for an order reducing or setting aside the amount of the proposed increase if the tenant believes the increase—

(a) is excessive; or

(b) is not payable under clause 10.

(2) However, the application must be made—

(a) within 30 days after the tenant receives the notice; and

(b) if this agreement is a fixed term agreement—before the term of this agreement ends.

12 Rent decreases—s 94 Under section 94, the rent may decrease in certain situations. Note— For information about the situations, see the information statement. Division 4 Rental bond 13 Rental bond required—ss 111 and 116 (1) If a rental bond is stated in item 13, the tenant must pay to the lessor or lessor’s agent the bond—

(a) if a special term requires the bond to be paid at a stated time—at the stated time; or

(b) if a special term requires the bond to be paid by instalments—by instalments; or

(a) the rent increases and the lessor gives notice to the tenant to increase the bond; and

(b) the notice is given at least 11 months after—

(i) this agreement started; or

(ii) if the bond has been increased previously, following a notice given under this clause—the day stated in the notice, or the last notice, for making the increase.

(2) The notice must state the increased amount and a day by which the increase must be made. (3) For subclause (2), the day must be at least 1 month after the notice is given to the tenant. Division 5 Outgoings 15 Outgoings—s 163 The lessor must pay all charges, levies, premiums, rates or taxes for the premises, other than a service charge for the premises. Examples— council general rates, sewerage charges, environment levies, land tax 16 Service charges—ss 164 and 167 (1) The tenant must pay the service charge for a service supplied to the premises during the tenancy if—

(a) the tenant enjoys or shares the benefit of the service; and

(b) the service is stated in item 14; and

(2) However, the tenant is not required to pay an amount for the service that is more than the amount charged by the relevant supply authority (the supplier) for the service. (3) If the supplier charges the tenant directly for the service, the tenant must pay the amount of the charge to the supplier when the amount becomes due. (4) If the supplier charges the lessor for the service—

(a) the lessor must give the tenant copies of the relevant documents about the incurring of the amount of the charge within 4 weeks after the lessor receives the documents; and

(b) the tenant must pay the amount of the charge to the lessor within 4 weeks after the lessor gives the tenant copies of the relevant documents.

(5) For subclause (4)(b), the tenant is not required to pay an amount for the charge if the tenant has not received a copy of the relevant documents. 17 Services for which rent is attributable that become unavailable—s 168 (1) This clause applies if—

(a) the tenant is not required to pay a service charge for a service the tenant enjoys or shares the benefit of; and

(b) the service becomes unavailable for use by the tenant because of action taken by the lessor; and

(2) The rent payable under clause 8 is reduced from the day the service became unavailable. (3) The reduction is the amount that reflects the part of the rent that is attributable to the service, either as agreed by the lessor and tenant or, if they do not agree, as decided by the tribunal. (4) If the tenant asks the lessor for details of the amount of the rent attributable to service charges for the premises, the lessor must give the tenant a written statement showing—

(a) each service for which an amount of rent is attributable; and

(b) the amount attributed to the service.

Division 6 Rights and obligations during tenancy Subdivision 1 Occupation and use of premises 18 No legal impediments to occupation—s 181 The lessor must ensure there is no legal impediment to occupation of the premises by the tenant as a residence for the term of the tenancy if, when entering into this agreement, the lessor knew about the impediment or ought reasonably to have known about it. Examples of possible legal impediments—

• if there is a mortgage over the premises, the lessor might need to obtain approval from the mortgagee before the tenancy can start

• a certificate might be required under the Building Act 1975 before the premises can lawfully be occupied

• the zoning of the land might prevent use of the land as a moveable dwelling park

19 Vacant possession and quiet enjoyment—ss 182 and 183 (1) The lessor must ensure the tenant has vacant possession of the premises (other than a part of the premises that the tenant does not have a right to occupy exclusively) on the day the tenant is entitled to occupy the premises under this agreement. Note— Parts of the premises where the tenant does not have a right to occupy exclusively may be identified in a special term. (2) The lessor must take reasonable steps to ensure the tenant has quiet enjoyment of the premises. (3) The lessor or lessor’s agent must not interfere with the reasonable peace, comfort or privacy of the tenant in using the premises. 20 Lessor’s right to enter the premises—ss 192–199 (1) The lessor or lessor’s agent may enter the premises during the tenancy only if the obligations under sections 192 to 199 have been complied with. (2) Under section 193(4), the lessor or lessor’s agent may enter the site of the moveable dwelling to carry out maintenance of the site without giving the notice of entry required by section 193(1) if—

(a) a special term states the frequency with which the entry is required for carrying out the maintenance and the conditions under which the entry may be made; and

(b) the entry is made in accordance with the special term. Examples of conditions—

• the time and duration of the entry

• the type of maintenance for which the entry is allowed

21 Tenant’s use of premises—ss 10 and 184 (1) The tenant may use the premises—

(a) only as a place of residence; or

(b) mainly as a place of residence and for another use allowed under a special term.

(2) The tenant must not—

(a) use the premises for an illegal purpose; or

(b) cause a nuisance by the use of the premises; or Examples of things that may constitute a nuisance—

• using paints or chemicals on the premises that go onto or cause odours on adjoining land or sites

• making loud noises

• allowing large amounts of water to escape onto adjoining land or sites

(d) allow another person on the premises to interfere with the reasonable peace, comfort or privacy of a neighbour of the tenant.

22 Park rules—ss 52, 68 and 228–236 (1) This clause applies if the premises are moveable dwelling premises in a moveable dwelling park. (2) The lessor must give the tenant a copy of the park rules for the moveable dwelling park when this agreement is given to the tenant for signing. (3) If a park rule is changed, the lessor must give the tenant a copy of the rule as changed as soon as practicable after the change takes effect. (4) The tenant must comply with the park rules. (5) The tenant must comply with a changed park rule if the change has taken effect. Note— See sections 228 to 236 and the information statement for what park rules may be made about, how they may be changed and when a change takes effect. (6) Subclause (2) does not apply if—

(a) this agreement has the effect of continuing the tenant’s right to occupy the premises under an earlier residential tenancy agreement; and

(b) the lessor gave the tenant a copy of the park rules in relation to the earlier agreement.

23 Number of occupants allowed No more than the number of persons stated in item 16 may reside at the premises. Subdivision 2 Standard of premises 24 Lessor’s obligations—ss 185–187 (1) At the start of the tenancy, the lessor must—

(a) if the premises are site-only premises—ensure the premises are clean and a fit site for a moveable dwelling; and

(b) if the premises are not site-only premises, ensure—

(i) the premises are clean and fit for the tenant to live in and are in good repair; and

(ii) the lessor is not in breach of a law dealing with issues about the health or safety of persons using or entering the premises; and

(c) if the premises are moveable dwelling premises in a moveable dwelling park and the lessor is not a home owner for the premises, ensure—

(i) the facilities in the moveable dwelling park are clean, fit for the tenant to use and in good repair; and

(ii) the lessor is not in breach of a law dealing with issues about the health or safety of persons using or entering the facilities; and

(d) ensure the premises otherwise comply with any prescribed minimum housing standards applying to the premises.

(2) While the tenancy continues, the lessor must—

(a) if the premises are site-only premises—ensure the premises remain a fit site for a moveable dwelling; and

(b) if the premises are not site-only premises—

(i) maintain the premises in good repair and in a way that the premises remain fit for the tenant to live in; and

(ii) ensure any law dealing with issues about the health or safety of persons using or entering the premises is complied with; and

(iii) keep any common area included in the premises clean; and

(c) if the premises are moveable dwelling premises in a moveable dwelling park and the lessor is not a home owner for the premises—

(i) keep the facilities in the moveable dwelling park clean; and

(ii) maintain the facilities in good repair and in a way that the facilities remain fit for the tenant to use; and

(iii) ensure any law dealing with issues about the health or safety of persons using the facilities is complied with; and

(d) ensure the premises otherwise comply with any prescribed minimum housing standards applying to the premises.

Note— For information about the maintenance, see the information statement. (3) If the premises are site-only premises, the lessor may, while the tenancy continues, make any improvements to the premises the lessor considers appropriate. (4) In this clause— premises, other than site-only premises, include any common area available for use by the tenant with the premises. 25 Tenant’s obligations generally—ss 188 and 190 (1) If the premises are site-only premises, the tenant must keep the premises in a way that does not detract from the general standards of the moveable dwelling park, or other general area, where the premises are situated. (2) The tenant’s obligation under subclause (1) applies having regard to the condition of the premises at the start of the tenancy and any improvements made later by the lessor. (3) If the premises are not site-only premises, the tenant—

(a) must keep the premises clean, having regard to their condition at the start of the tenancy; and

(b) must not maliciously damage, or allow someone else to maliciously damage, the premises.

(4) However, the tenant’s obligations under subclause (3) do not apply to the extent the obligations would have the effect of requiring the tenant to repair, or compensate the lessor for, damage to the premises caused by an act of domestic violence experienced by the tenant. 26 Tenant’s obligations for facilities in moveable dwelling park—s 189 (1) This clause applies only to an agreement for moveable dwelling premises in a moveable dwelling park. (2) The tenant must not—

(a) do anything to a facility in the park that makes the facility unfit for use or detracts from its appearance; or

(b) intentionally or negligently damage a facility in the park.

Subdivision 3 The dwelling 27 Fixtures or structural changes—ss 207–209 (1) The tenant may attach a fixture, or make a structural change, to the premises only if—

(a) the tenant gives the lessor a request, in the approved form, for approval to attach the fixture or make the structural change; and

(b) the lessor agrees to the request; and

(d) the fixture is attached, or structural change is made, in accordance with the lessor’s agreement.

(a) decide the request—

(i) within 28 days after receiving the request; or

(ii) if the premises are not body corporate premises—within a longer period, if agreed to by the tenant and lessor; and

(b) advise the tenant of the lessor’s decision; and

(i) state that the lessor’s agreement is subject to agreement by the body corporate; and

(ii) give the request to the body corporate within 28 days after receiving the request; and

(iii) advise the tenant as soon as reasonably practicable of the body corporate’s decision about the request.

Note— A moveable dwelling park may be subject to local laws including, for example, local laws that provide for a local government to apply conditions to the park’s licence to operate. The conditions to the park’s licence to operate may limit the fixtures or structural changes that may be made to moveable dwelling premises in the moveable dwelling park. (3) If the lessor agrees to the request, the lessor must give the tenant an agreement that—

(a) is in writing; and

(b) describes the nature of the fixture or structural change; and

(c) states any conditions of the agreement, including any conditions given by the body corporate. Examples of conditions—

• that the tenant must maintain the fixture in a particular way

• that the tenant must remove the fixture and must repair damage caused by removing the fixture

• that the lessor must compensate the tenant for the fixture if the tenant can not remove it

(4) The tenant must comply with any conditions of the agreement given by the lessor or body corporate. (5) In this clause— body corporate premises means premises—

(a) that are part of a body corporate scheme; and

28 Action by lessor for breach of lessor’s agreement about fixture or structural change—s 209A (1) This clause applies if—

(a) the tenant attaches a fixture, or makes a structural change, to the premises; and

(b) the lessor’s agreement is given under section 208 to attach the fixture or make the structural change; and

(2) The lessor may—

(a) take action for a breach of a term of this agreement; or

(b) waive the breach and treat the fixture or structural change as an improvement to the premises for the lessor’s benefit.

29 Supply of locks and keys—s 210 (1) The lessor must supply and maintain all locks necessary to ensure the premises are reasonably secure. (2) The lessor must give the tenant, or if there is more than 1 tenant, give 1 of the tenants, a key for each lock that—

(a) secures an entry to the premises; or

(b) secures a road or other place normally used to gain access to, or leave, the area or building in which the premises are situated; or

(3) If there is more than 1 tenant, the lessor must give the other tenants a key for the locks mentioned in subclause (2)(a) and (b). 30 Changing locks—ss 211 and 212 (1) The lessor or tenant may change a lock at the premises only if—

(a) the other party to this agreement agrees to the change; or

(b) the lessor or tenant has a reasonable excuse for making the change; or

(d) the lock is changed to comply with an order of the tribunal.

(2) However, the tenant may also change a lock at the premises if the tenant—

(a) believes the change is necessary to protect the tenant or another occupant of the premises from domestic violence; and

(b) engages a locksmith or other qualified tradesperson to change the lock.

(a) the other party agrees to not being given the key; or

(b) the tribunal orders that the key not be given to the other party.

(5) If the tenant changes a lock under subclause (2) and gives the lessor a key for the changed lock, the lessor must not give the key to any other person without the tenant’s agreement or a reasonable excuse. (6) The right of the lessor or tenant to change a lock under this clause is subject to a body corporate law or a body corporate by-law that applies to the premises. Subdivision 4 Damage and repairs 31 Meaning of emergency and routine repairs—ss 214 and 215 (1) Emergency repairs are works needed to repair any of the following—

(a) a burst water service or serious water service leak;

(b) a blocked or broken lavatory system;

(d) a gas leak;

(e) a dangerous electrical fault;

(f) flooding or serious flood damage;

(g) serious storm, fire or impact damage;

(h) a failure or breakdown of the gas, electricity or water supply to the premises;

(i) a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating;

(j) a fault or damage that makes the premises unsafe or insecure;

(k) a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of the premises;

(l) a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

(2) Also, emergency repairs are works needed for the premises to comply with the prescribed minimum housing standards. (3) Routine repairs are repairs that are not emergency repairs. 32 Nominated repairer for emergency repairs—s 216 (1) The lessor’s nominated repairer for emergency repairs of a particular type must be stated either—

(a) in item 17; or

(b) in a notice given by the lessor to the tenant.

(2) The notice must state—

(a) the name and telephone number of the nominated repairer; and

(b) whether or not the nominated repairer is the tenant’s first point of contact for notifying of the need for emergency repairs.

(3) The lessor must give notice to the tenant of any change of the lessor’s nominated repairer or the telephone number of the nominated repairer. (4) This clause does not apply if—

(a) the lessor has given the tenant a telephone number of the lessor; and

(b) the lessor gives notice to the tenant that the lessor is to arrange for emergency repairs to be made to the premises.

33 Notice of damage—s 217 (1) If the tenant knows the premises have been damaged, the tenant must give notice as soon as practicable of the damage. (2) If the premises need routine repairs, the notice must be given to the lessor. (3) If the premises need emergency repairs, the notice must be given to the lessor if—

(a) there is no nominated repairer for the repairs; or

(b) a nominated repairer for the repairs is not the tenant’s first point of contact; or

(c) a nominated repairer for the repairs is the tenant’s first point of contact but the tenant has been unable to contact the repairer after making reasonable efforts.

(4) If the premises need emergency repairs and there is a nominated repairer of the lessor for the repairs, the notice must be given to the repairer if—

(a) the repairer is the tenant’s first point of contact; or

(b) the repairer is not the tenant’s first point of contact but the tenant has been unable to contact the lessor after making reasonable efforts.

(5) Despite clause 54, a notice under this clause does not need to be written. (6) This clause does not apply to the tenant for damage caused by an act of domestic violence experienced by the tenant. 34 Emergency repairs arranged by tenant—ss 218 and 219 (1) The tenant may arrange for a suitably qualified person to make emergency repairs of the premises or apply to the tribunal under section 221 for orders about the repairs if—

(a) the tenant has been unable to notify the lessor or nominated repairer of the need for the repairs; or

(b) the repairs are not made within a reasonable time after notice is given.

Note— Section 219A also provides that the lessor’s agent may arrange for emergency repairs. (2) The maximum amount that may be incurred for emergency repairs arranged to be made by the tenant is an amount equal to the amount payable under this agreement for 4 weeks rent. Note— For how the tenant may require reimbursement for the repairs, see sections 219(2) and (3) and 220 and the information statement. Subdivision 5 Pets 35 Keeping pets and other animals at premises—ss 184B and 184G (1) The tenant may keep a pet or other animal at the premises only with the approval of the lessor. (2) However, the tenant may keep a working dog at the premises without the lessor’s approval. (3) The tenant has the approval of the lessor to keep a pet at the premises if keeping the pet at the premises is consistent with item 18. Notes—

1 If item 18 states 2 cats, the tenant is approved by the lessor to keep up to 2 cats at the premises.

2 For additional approvals to keep a pet at the premises, see clause 37.

(4) An authorisation to keep a pet or working dog at the premises continues for the life of the pet or working dog and is not affected by any of the following matters—

(a) the ending of this agreement, if the tenant continues occupying the premises under a new agreement;

(b) a change in the lessor or lessor’s agent;

(5) An authorisation to keep a pet, working dog or other animal at the premises may be restricted by a body corporate by-law, park rule or other law about keeping animals at the premises. Examples—

1 The premises may be subject to a local law that limits the number or types of animals that may be kept at the premises.

2 The premises may be subject to park rules about the keeping of pets at the premises.

36 Tenant responsible for pets and other animals—s 184C (1) The tenant is responsible for all nuisance caused by a pet or other animal kept at the premises, including, for example, noise caused by the pet or other animal. (2) The tenant is responsible for repairing any damage to the premises caused by the pet or other animal. (3) Damage to the premises caused by the pet or other animal is not fair wear and tear. 37 Request for approval to keep pet—ss 184D and 184E (1) The tenant may, using the approved form, request the lessor’s approval to keep a stated pet at the premises. (2) The lessor must respond to the tenant’s request within 14 days after receiving the request. (3) The lessor’s response to the request must be in writing and state—

(a) whether the lessor approves or refuses the tenant’s request; and

(b) if the lessor approves the tenant’s request subject to conditions—the conditions of the approval; and Note— See clause 38 for limitations on conditions of approval to keep a pet at the premises.

(i) the grounds for the refusal; and

(ii) the reasons the lessor believes the grounds for the refusal apply to the request.

(4) The lessor may refuse the request for approval to keep a pet at the premises only on 1 or more of the following grounds—

(a) keeping the pet would exceed a reasonable number of animals being kept at the premises;

(b) the premises are unsuitable for keeping the pet because of a lack of appropriate fencing, open space or another thing necessary to humanely accommodate the pet;

(c) keeping the pet is likely to cause damage to the premises that could not practicably be repaired for a cost that is less than the amount of the rental bond for the premises;

(d) keeping the pet would pose an unacceptable risk to the health and safety of a person, including, for example, because the pet is venomous;

(e) keeping the pet would contravene a law;

(f) keeping the pet would contravene a body corporate by-law or park rule applying to the premises;

(g) if the lessor proposed reasonable conditions for approval and the conditions comply with clause 38—the tenant has not agreed to the conditions;

(h) the animal stated in the request is not a pet as defined in section 184A;

(i) keeping the pet would contravene a condition of a licence applying to the moveable dwelling premises;

(j) another ground prescribed by a regulation under section 184E(1)(j).

(5) The lessor is taken to approve the keeping of the pet at the premises if—

(a) the lessor does not comply with subclause (2); or

(b) the lessor’s response does not comply with subclause (3).

38 Conditions for approval to keep pet at premises—s 184F (1) The lessor’s approval to keep a pet at the premises may be subject to conditions if the conditions—